Terms & Conditions

Please read carefully the following Terms and Conditions before continuing. Click "I Agree" at the bottom of the page to proceed with booking.

DEPOSITS AND PART PAYMENTS

On commencement of booking, credit/debit cards details must be submitted and a deposit/part payment of 30% of the total price will be taken to secure the booking. The remaining 70% balance may be charged within the 30 Days prior to arrival date.

Please, ensure your credit/debit card does not hold an expiry date prior to date booked.

CANCELLATIONS

If cancelled up to 30 Days before date of arrival, 30% of the total price of reservation will be charged.  If cancelled within the period of 30 Days prior to date of arrival then 100%  will be charged.

If you're staying more than one night and need to reduce the number of nights you booked then 48 hour's notice must be given on non required nights by email or booking must be paid in full. 

No show policy: In case of no-show, the total price of the reservation will be charged.

LOCATION AND CHECK-IN/CHECK OUT TIMES

Main reception office is located at 24 Princess Street, Portrush BT56 8AX.

Check-in time is between 3:00 pm and 9:00 pm

Luggage drop off and storage is possible before 3:00 pm but must be prearranged by email in advance by 24 hours notice.

Photographic ID may be asked for when checking in at reception.

On departure date, the check-out time is 11:00 am

GROUP BOOKINS AND FAMILY ROOMS CAPACITY

Groups of more than 2 people under the age of 21 years must telephone the Hostel on 028 7082 1288 prior to booking.

Groups found to be making multiple small bookings will be asked to leave, resulting in loss of payment in full.

Groups of 5 people or more must telephone the Hostel on 028 7082 1288 prior to booking.

The maximum number of people allowed in the family rooms is displayed below:

Family Room 6: sleeps 2 adults +2/3 children under 16 years of age to qualify for family prices.

Family Room 7: sleeps 2 adults +2 children under 16 years of age to qualify for family prices.

Beach Cabin 11: sleeps 2 adults +2 children under 16 years of age or a maximum of 3 adults and 0 children.

Ocean Chalet 12: sleeps 2 adults +2 children under 16 years of age or a maximum of 3 adults and 0 children.

For Family Special Deals available, please call the Hostel on 028 7082 1288 

Note: Not all rooms can accommodate an extra baby cot. Please refer to the individual room descriptions to find out if it the one you are booking is suitable for an additional small bed.

OTHER CONSIDERATIONS

All guests must be over 18 years of age unless accompanied by an adult.

Strictly no Stag or Hen parties.

If the duration of your stay is ended early by management due to unrespectful behaviour, no refund of money will be given.

Please ensure you select the correct desired room when making your booking, as mistakes cannot be rectified.

For your urgent attention, please!

We are a Hostel and we try to keep our room prices as low as they are.

Therefore, we are sorry we cannot afford to pay our staff extra wages to wait on guests arriving after 9pm.


We would like to inform you that check-in time for our Hostel starts at 3:00PM and finishes at 9:00PM.

Could you be so kind to let us know by email your intended time to arrive at the Hostel?

DATA PROTECTION
Due to the new EU Data Protection Regulation (GDPR), we have updated our privacy policy to make it more secure and transparent. Please review our new Terms of Use and Privacy Policy in full to see how we store and utilize the personal data we collect. Additionally, you can also check the updated Terms and Conditions of our booking system.

If you agree with both updates, please tick the box below to proceed with your booking.


By submitting, I agree that I have read and understood the terms and conditions.